ABSTRACT
The 2020 general election occurred while many parts of the nation were under emergency orders related to the COVID-19 pandemic. This led to new requirements and considerations for voting systems. We introduce a model of the voting process to capture pandemic-related changes. Using a discrete event simulation case study of Milwaukee, WI, we study how to design in-person voting systems whose performance are robust to pandemic conditions, such as protective measures implemented during the COVID-19 pandemic. We assess various voting system designs on the voter wait times, voter sojourn times, line lengths at polling locations, voter time spent inside, and the number of voters inside. The analysis indicates that poll worker shortages, social distancing, and personalized protective equipment usage and sanitation measures can lead to extremely long voter wait times. We consider several design choices for mitigating the impact of pandemic-related changes on voting metrics. The case study suggests that long wait times can be avoided by staffing additional check-in locations, expanding early voting, and avoiding consolidated polling locations. Additionally, the analysis suggests that implementing a priority queue discipline has the potential to reduce waiting times for vulnerable populations at increased susceptibility to health risks associated with in-person voting.